Return Policy

Return Policy Hello Cutie

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer returns within 24 hours of delivery. You can return your product for store credit, a different product, or a refund to the original payment method.

The cost for the return will be the responsibility of the customer.

Please note the following exceptions to our return and refund policy:

Below are some examples of common exceptions:

-Discounted items are final and cannot be returned or exchanged.
-Returned items must be in the same condition at the time of delivery.
-Returned items must have no visible signs of wear or use.

To initiate a return, please complete the following steps:

-Send an email to supporthellocuie@gmail.com with your order confirmation number. To request which products you would like to return.

-Our team will contact you to proceed with the return process.